Wrong return address on shipping label

Question

eBay has my correct address as a buyer but when I print a shipping label it has my old address on it. I tried editing my address in My Account with no results. Do I have to cancel the shipping label and try again?

comics-scifi-collectibles · Answer

@snappy-turtle If you have not purchased the label yet you should be able to select EDIT next to your return address.

OR if you have already printed the label your options are to put a return address sticker over it AND change the way your return shipping is handled>

I recommend setting up your return preferences to avoid a refund being issued prior to receiving an item ( as long as eBay is not asked to step in by the buyer) and so you can provide your own return shipping label that has insurance.

1. Go to your return Preferences on turn on the option to require an RMA.

https://www.ebay.com/rtn/Return/SellerRules ( an RMA number is just any number you wish to use)

2. Provide your own pre-paid label

I would buy the return shipping label on Pirateship.com and upload it to the return cause so that you have insurance if the item is lost or damaged in return shipment. eBay return labels do NOT come with insurance.

When using your own carrier, make sure to upload the label and tracking details to the buyerâ€™s return request. For items that have a total cost of $750 or more, signature confirmation is required.

Hereâ€™s how to send your own label from the View return details section:

Select Upload a shipping label and then the upload image icon.
Choose the label you want to send to your buyer.
Select your carrier and enter the tracking number.