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Wrong item shipped by me.
I shipped an additional item to a customer I didn’t intend. I reached out to explain, and asked if they could please return the item…I would pay for the shipping. I continue to hear nothing from them. What recourse do I have?
1 comment
lisa5768
Mentor2 years ago@rappach2006
You have done all you can do by explaining the error and offering to paying return shipping for them to send it back. Unfortunately the buyer does not have to send the item back or respond. There is no way to force them to do so.