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    WRONG ITEM RECEIVED
                     

    HAS ANYONE RECEIVED THE WRONG ITEM FROM  ALI EXPRESS   THEORDER DESCRIBES THE ITEM BUT THE  PICTURE OF THE ITEM IS SOMETHING ELSE AND YOU RECEIVE  ALSO YOUR PURCHASE DOES NOT APPEAR IN YOUR PURCHASE LIST  EBAY DOES NOT HAVE THEIR ORDER NUMBER

    berhea4341
    berhea4341
    14View listings
    Posted 2 years ago·Last reply 2 years ago
                                           
             
    1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    inceptions

    inceptions

    Mentor2 years ago
    27596View listings

    If the purchase does not appear in your Purchase History, you likely purchased as a guest. You can get help by following the instructions here:

    https://www.ebay.com/help/buying/returns-refunds/returning-item/returning-items-bought-guest?id=4065&st=3&pos=1&query=Get%20help%20if%20you%20bought%20as%20a%20guest&intent=guest%20purchase&context=9056_SELLER&lucenceai=lucenceai&docId=HELP115

     

    If you purchased on eBay, but the seller dropshipped from Ali Express, you can also report the seller for violating the dropshipping policy here:

    https://www.ebay.com/help/action?topicid=4022

                                           
                                                                                     
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