Wrong item
The seller sent me the wrong item. I can't return it because only FedEx works here and shipping an item to the States costs between $50 and $100, and the item itself is $10. It tells me to contact eBay.
1 comment
The seller sent me the wrong item. I can't return it because only FedEx works here and shipping an item to the States costs between $50 and $100, and the item itself is $10. It tells me to contact eBay.
eastlaneave
Mentor3 weeks ago · Edited@revaz5005
I am sorry that happened!
You should open a Return Request. The reason could be "Different from what I ordered > Didn't Match Description" if the item you got was not what was shown and described.
The seller is responsible for the return shipping.
You can open your return request here. Just click the photo and follow the instructions.
https://www.ebay.com/help/buying/returns-refunds/return-item-refund?id=4041
-- You can check the status of your case here:
https://www.ebay.com/help/ip?topicId=4667
If the seller doesn't provide a refund or a valid return label after 3 full business days; you will be able to Ask eBay to Step In
-- Here is a help page where you can learn more:
https://www.ebay.com/help/buying/resolving-issues-sellers/checking-status-request?id=4667
Do not close your return request until you either have your refund in hand or you have the replacement item. Do not close it because the seller promises you something.
Your account is registered in USA, did you take the product out of the country?