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Wrong Item’s
Hello so I ordered from a seller on eBay I picked my item and paid for my item the company did ship my order however upon receiving the item that has been paid for witch was a pair of ear/jawbone pads for my grandson football helmet I received two(2) left ones instead of one left and one right I left a review not totally bad as I realize mistakes happen so the company reached out to me after reading the review and probably didn’t like what was said as I didn’t like what I received (2 way street) the company sent me an email stating if I was to correct the review I left they would ship out the correct order 🤔 my first inclination was (WOW) what I gathered from that was only and only if I was to rewrite my review they would send what they should of shipped me the first time I have all the emails that were sent to me witch is about 4 responses stating pretty much that’s this is the only way they would rectify there entire mistake so much for professionalism I will take this as far as I have to until they send me my correct order with there deepest apologies I placed my order I paid for my order that was my only legal responsibility you(the company) had a moral obligation to send me the item I ordered through your company website. I’m asking for help
kensgiftshop
·3 years agoGo to your purchase history and click return item and select, the item doesn't match the description as the reason.
The seller will have 3 days to accept the return and pay return shipping or refund without returning.
If they don't, return to the case on day 4 and ask Ebay to step in.