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Wrong email on guest purchase
I made a purchase as a guest and put in wrong email so I never got confirmation. I did take screenshot of purchase so I have the seller and order number. How can I contact the seller to correct email so I can get a confirmation emailed to me
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inceptions
Mentor9 months agoHi @moerr-er-8dbkti
The seller cannot send a confirmation email. Those come from eBay automatically when the purchase is made. They can't be sent after the fact. For guest purchases, buyers and sellers cannot use eBay messaging either, so there is no way for you to contact the seller.
If you encounter a problem with your order (you don't receive it by the estimated delivery date or what you receive is not as described), you can get help here:
https://www.ebay.com/help/buying/returns-refunds/returning-item/returning-items-bought-guest?id=4065&st=3&pos=1&query=Get%20help%20if%20you%20bought%20as%20a%20guest&intent=guest%20purchase&context=9056_SELLER&lucenceai=lucenceai&docId=HELP1151
Scroll down and click the button to find guest order details.