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Wrong default address
After i won the auction and paid i realized that i didn’t change the stress after i moved. I quickly changed it but the delivery address of the item did not change. I contacted the seller multiple times. They finally got back to me saying they’ll let me know when the item ships 🙃
i needed to know if they will send it to the correct address which i put into the text when i contacted them. Had this happened to you? Do the sellers usually check first? Thanks
1 comment
eburtonlab
Mentor2 years agoBuyers can change the shipping address at checkout right up until payment is sent. After that, the shipping address for that transaction cannot be changed.
The seller is required to ship to the address that comes with the payment or lose all protection in the event of an "item not received" case. Scammers often send messages urging the seller to ship to another address, so sellers are rightly wary of such requests.
The seller can cancel the transaction and relist to allow the buyer to purchase again and provide the correct address, but sellers are not required to do any of that.