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Wrong date on a product
I listed an item yesterday with the wrong manufacturing date. I can get to the raise page but it won
t let update it.
Please advise.
Thank you
Frustrated Troy
2 comments
eastlaneave
Mentor1 year ago@troy6319
On an auction, you can add additional photos and you can add additional description. The description will not edit but supplement what is there.
If you don't want to cancel the bids, (which is what I recommend), you can add that additional description and notify your bidders. Don't ship until you clarify with the winner of exactly what the item is.
eastlaneave
Mentor1 year ago@troy6319
If it is the guitar, you can't revise it now because it has bids.
The date I imagine is significant.
To fix this, you'll need to cancel each bid
There is a button here to help cancel bids.
-- the reason you should use is "You made an error in the listing."
After the bids are canceled, you can revise your listing, or you can end it and relist with the correct details.
✓ Don't end your listing until each bid is canceled, or you'll end up with a penalty.
You can message your buyers to advise them that you have to cancel the bids to revise the listing and that you hope they will bid again.