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Wrong case type - Item not received (Order #07-13720-80308)
Hello,
I mistakenly selected “Return startedâ€, but I never received my item.
The DHL tracking number (6393609036) shows delivery in Hong Kong, but I live in Ukraine and never got the package.
Please convert my return request to an “Item Not Received†case and process a full refund.
Item: HP ZBook Fury 16" G11 Mobile Workstation
Order date: October 18, 2025
Seller: huaningpanxixuexi_0
Tracking: DHL Express International #6393609036
The tracking shows a fake delivery location. I’ve attached screenshots as proof.
Thank you for your help.
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