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Wrong address in the shipping label
I noticed my shipping address is wrong when I printed out my shipping label. What can I do?
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I noticed my shipping address is wrong when I printed out my shipping label. What can I do?
comics-scifi-collectibles
Mentor2 years ago@kjhsiao70 Since you already bought the label this is my advice.
#1 You can use an address sticker over the return address that's incorrect.
#2 Just in case the buyer files a return request turn on the "require RMA number" in account settings. >
https://www.ebay.com/rtn/Return/SellerRules?returnId=0&rmvHdr=false&action=showSellerRulesList
What this does is allows you to provide your OWN return label instead of the eBay generated one in a return request. The RMA number is a just any random number you want to use.
#3 So the return address is correct for future orders>
Other members have reported that the address correction is not "sticking" unless they do these steps>
ADD a new address and THEN delete the old one in account settings.
https://accountsettings.ebay.com/uas/addresses
( only do this for the Shipping and return addresses, not your registration address)
kjhsiao70
OP2 years agoAs a follow up, I leave my final solution below to whoever needs the info. I found an option to cancel the label in your ui. I canceled it, updated my address, and then printed my label again. It will give you right label you need.