LockedDiscussions in this board are limited to the original poster and Community MentorsBuying & SellingChevronRightIconAsk a MentorChevronRightIconWrong Address Buyer provided wrong address turf-tamer1192View listingsPosted 3 years ago·Last reply 3 years ago 1 commentComment NewestdisneyshopperMentor3 years ago8654View listingshttps://www.ebay.com/help/selling/getting-paid/cancelling-transaction?id=4136 You will need to cancel the order/refund the buyer. Explain that you will relist the item, and the buyer needs to repurchase, and when s/he goes to pay, click the CHANGE option to change the SHIP TO address.
disneyshopper
Mentor3 years agohttps://www.ebay.com/help/selling/getting-paid/cancelling-transaction?id=4136
You will need to cancel the order/refund the buyer. Explain that you will relist the item, and the buyer needs to repurchase, and when s/he goes to pay, click the CHANGE option to change the SHIP TO address.