Worried about bid and my card info and no response from seller

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I'm worried I placed a bid for chanel no. 5 person has no name and won't respond.

They refused my bid, only bid so far

It said enter payment info

I buy alot from eBay my card info stored

I raised bid, it said again it failed and to enter card number

I entered it several times even tho ebay has it stored.

Once again it said failed, enter info

Even tho I raised bid, I'm only bidder, it just keeps asking for credit card info

Seller won't respond

I'm 70 yrs old and now I fear I may have to cancel card

I don't trust this person

Item number 396815241193

pb101254

107 View listings

Posted 1 year ago·Last reply 1 year ago

1 comment

jtzvwbug

Mentor1 year ago

🐞 Community Volunteer | USA |160 View listings

Hi @pb101254

The seller can't see anything pertaining to your card. Here are some things to try:

If you have problems paying for your items or if you receive an error message at checkout, try the following troubleshooting tips to resolve the issue:

Check you've entered your payment details correctly
Make sure your billing address matches the address on your payment method
Try checking out on another device. If you're using the eBay desktop site, try checking out on the mobile site or app, or vice versa
Try checking out on another browser. You can also try signing out, clearing your cache and cookies, and signing in again before trying to check out again
Make sure your payment method hasn't expired. For example, if you're paying with a credit or debit card, check the expiry date on the card
If you're using a new credit or debit card, you may need to activate the card before you can use it. We recommend contacting your bank or card issuer for instructions
When you place an order for items from different sellers on eBay, you may see duplicate pending charges appear in your credit card or bank account. Donâ€™t worry, this doesnâ€™t mean youâ€™ll be overcharged. These payment authorizations are not charges, and will typically be removed from your account within a week. In some cases, your bank may take up to 30 days to remove these authorizations