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Wondering
My payouts are on hold because my account is restricted. The email asking me to update my account details redirects to the Resolution Hub, but there are no issues there. Can you review my restriction and tell me what I need to do to reinstate my account?
2 comments
comics-scifi-collectibles
Mentor4 days ago@ayfurl-0
You will need to contact eBay customer service for assistance from #3
However I recommend checking a few things as eBay will NOT tell you what doesn't match for security reasons.
1. Verify that the name and address on your eBay account matches your checking account and government ID EXACTLY. I had to had my middle name to my eBay account so it would match my checking account and drivers license. You will need to provide your SS#. You can not use a PO box for your registration address as seller but you can use it for your ship from and to addresses.
2. Make sure the ACH routing number is the correct one to use for these type of deposits. Verify this with your bank.
3. Contact Customer service
Click this link> https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold?id=4814
Then Type Verify Checking account in the chat bot box on the lower right. (Do not add any additional information)
Then AGENT after the bot responds. You might have to repeat those steps.
krazzykats
Mentor6 days agoAccount restrictions and suspensions | eBay