Why won't "contact seller" allow me to enter text?!?

Question

mariob330 · Answer

Thanks so much...You really helped me solve this problem and I was able to ask my question.

mr_lincoln · Answer

Hi @mariob330

If you mean the new eBay message flow please note you have to start typing in the little single line window over top of the words "Send message" (green arrow below). Sometimes the message flow opens on the right side of your screen with a huge white space that is NOT the typing field, it's just a poorly designed message format ...

A-NEW MESSAGE FLOW.png

lady_madonna · Answer

Go to either a listing page of the seller or go to their feedback profile page and click on "Contact seller".
Next to "Still have questions?" click on "Contact seller"
In the pop up window that appears, start typing your question inside the box where it says "Send message"
Click on the "Send message" button.

Here is an example:

contact seller (3).png