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Why was my return closed
I put in a return request, and it was immediately closed as soon as I sent the seller a message. Telling them the issue. What happened?! The AI chat is useless in trying to figure out what went wrong.
5 comments
comics-scifi-collectibles
Mentor8 months ago@oj2021 What was the reason you used on the return request case?
Sellers are not required to accept returns for items that do not fit, changed mind, found better price, etc.
oj2021
OP8 months agoI bought the wrong part. Sent the seller more detail about the part number needed in a message.
comics-scifi-collectibles
Mentor8 months ago@oj2021 Sellers are not required to accept returns for buyer mistaken purchases UNLESS the item has free returns on the listing and the return is filed within 30 days of the date of delivery.
Sellers only have to accept returns that are opened with a not as described reason.
oj2021
OP8 months agoI see, so more than likely the seller didn't want to accept the return and closed it.
Thanks for being way more help than ebay customer service.
comics-scifi-collectibles
Mentor8 months agoYou're welcome. Sorry to be the bearer of bad news