Why the hell doesn't Ebay actually let you speak to a live Agent???

Question

The Seller isn't any longer active, so why can't I get my REFUND from Ebay??? No matter which options you choose EBAY DOESNT CONNET YOU OR EVEN GIVE YOU A CALL BACK...**bleep** ON THAT !!

lady_madonna · Answer

Go to your Purchase History and click on Order Details next to the item title to see if the latest estimated date of delivery has already passed.

IF/WHEN the latest estimated date of delivery has already passed by at least 1 day, you have up to 30 days past estimated date of delivery to file a Refund Request:

Go to your My Ebay page >> Purchase history

Select “More actions” beside your item and then “I didn't receive it.”
Click the box beside I want a refund.
Select Send request.

If the seller does not respond to the refund request, after 3 business days you can ask Ebay to step in to help you.

Find the item in your Purchase History
Select See request details
Select “Ask eBay to step in.”