Locked
Discussions in this board are limited to the original poster and Community Mentors
Why is this video not approved for my listing. Can't get any explanation from eBay.
6 comments
Locked
Discussions in this board are limited to the original poster and Community Mentors
disneyshopper
Mentor1 year agoYour video is over 8 minutes long. Way too long for the ebay video. The text over the objects is too hard to read. That text needs to be part of the description.
mr_lincoln
Mentor1 year agoHi @5trc_com
The video appears to be way too big (file size) and or long for eBay ... use the link that @comics-scifi-collectibles provided to review eBay's max specifications for videos.
comics-scifi-collectibles
Mentor1 year ago@5trc_com You can't use a YouTube video.
See this link for format information
https://www.ebay.com/help/listings/creating-managing-listings/adding-video-listing?id=5272
5trc_com
OP1 year agoI didn't use a YouTube Video, I put a link to it on YouTube so people could see it.
comics-scifi-collectibles
Mentor1 year ago@5trc_com. Did you check the format and file size requirement on the page that I linked.
If it's correct contact customer service..
.
Here's how to contact eBay customer service:
eBay agents are working from home so you have to request a call back or live chat.
1. CLICK THIS LINK:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
2. Request a call back
3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.
https://twitter.com/askebay
https://www.facebook.com/ebay
5trc_com
OP1 year agohttps://www.ebay.com/itm/296904031841