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Why is contacting a person on ebay so elusive. Phone call ends in loops, chatbot wont tell op hours
This is a god awful customer service establish, ebay should be ashamed fallen so far from what it once was, probably to over stuff greedy investor pockets. An hour in I have yet to find how I can contact an ebay customer assistant person. I have been on ebay 20+ years, bought and sold thousands - literally of things, and this absolute dog-**bleep** customer service program is so terrible, I cant even weed through it to discover ebays hours of operation, much less begin to address the issue I have - which used to be an easy issue to solve, no longer in this **bleep** hole
1 comment
eburtonlab
Mentor8 months ago@sniecinski
You may be better off asking your question here to get suggestions from experienced users.
To contact eBay, use the chat assistant to request a call back by starting on the Help & Contact page and following the links for your issue.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If you are unable to get a call back, try contacting eBay via social media direct message:
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/