eBay Community logo
    • Home
    • News & Updates
    • Buying & Selling
      • Buying
      • Selling
      • New to selling on eBay
      • Seller Tools
      • Shipping
      • Returns
      • eBay Advertising
      • Payments
      • Mobile Apps
    • Explore Categories
        • eBay Motors
        • Electronics
        • Collectibles & Art
        • Home & Garden
        • Clothing, Shoes & Accessories
        • Toys & Hobbies
        • Sporting Goods
        • Books, Movies & Music
        • Health & Beauty
        • Business & Industrial
        • Jewelry & Watches
        • Specialty Services
        • eBay Partner Network
        • Accessibility
        • eBay Developers Program
        • eBay Cafe
        • eBay Live
        • Community Mentors
      • Ask a Mentor
    • About
      • About the Community
      • Share Community Platform Feedback
      • Report eBay Technical Issues
      • About eBay
    • Community Events
      • Events
      • Seller Circle Hosts
      • Seller Circles
    • eBay Help
    All PostsDiscussionsBlogsIdeasQuestions
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
    Discussions

    Locked

    Discussions in this board are limited to the original poster and Community Mentors

    • Buying & SellingChevronRightIcon
    • Ask a MentorChevronRightIcon
    Why is Buyer Responsible for False Delivery Report
                     

    The USPS falsely reported an item delivered.  I am stuck without the product I ordered and the money I paid for it.  Why do I have suffer the loss.  I had no control over any aspect of this.  Normally, usps is the most secure delivery, because they can put the package into my locked mailbox.  In this case, the carrier reported the item left on my porch at my door. I don't have a porch.  I have 2nd floor apartment.  Leaving it at my door means out on the street completely unprotected.  I don't the package was ever delivered.  If it had been, it would locked into my mailbox.

     

    What kind of stupid deal is this?

    donnyboss
    donnyboss
    333View listings
    Posted 3 years ago·Last reply 2 years ago
                                           
             
    4 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    donnyboss

    donnyboss

    OP2 years ago
    333View listings

    The seller had my money.  The carrier falsely reported delivery.  My money was gone, the carrier said they delivered, when they had not.

     

    So I was left with a loss.

                                           
    lady_madonna

    lady_madonna

    Mentor2 years ago
    *Volunteer Ebay Mentor*1039View listings

    @donnyboss 

    Once again, your issue is with the shipping company. Have you contacted USPS to investigate via their GPS technology exactly where the item was delivered?

     

                                           
    donnyboss

    donnyboss

    OP2 years ago
    333View listings

    Yes I have.  They said they had no evidence except for the report entered by the person who was supposed to deliver it, but who did not deliver it.  I filed a complaint that lead to an investigation.  The result of the investigation was "no further action, case closed."  

     

    I was informed I could initiate action in court, but proving I had not received the item was something i had no way t do.

                                           
    lady_madonna

    lady_madonna

    Mentor3 years ago
    *Volunteer Ebay Mentor*1039View listings

    @donnyboss 

    Neither Ebay nor the seller is responsible issues with where the carrier leaves the item. Contact the carrier.

                                           
                                                                                     
    •                                                              
    •                                                              
    •