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Why does eBay not pay for items more than 2 months after it's been shipped and paid for?
Why does eBay not pay for items more than 2 months after it's been shipped and paid for?
5 comments
cargarc_9
OP4 months agohis is what I get when I go to that page: "As a new seller, your payouts are held temporarily to ensure the safety of your account. Your funds will be available shortly and you don’t need to do anything else."
I've been doing "nothing else" for 2 months and nothing happens. Do they **bleep** everyone over like this? They are collection millions of dollars in interest a day alone not paying millions of people every day.
comics-scifi-collectibles
Mentor4 months ago@cargarc_9 Did you type PAYOUT in the chatbot box on the lower right? Don't type anything else.
Then after the bot responds type agent.
You have to do those steps a few times but that usually works.
cargarc_9
OP4 months agoIt's been more than 2 months and the customer service on the website sucks
comics-scifi-collectibles
Mentor4 months ago@cargarc_9 Did you try the links I provided? That's all I can do for you since we are just volunteers. Let me know if the link doesn't work.
Before you use the link I recommend checking a few things as eBay will NOT tell you what doesn't match for security reasons.
1. Verify that the name and address on your eBay account matches your checking account and government ID EXACTLY. I had to had my middle name to my eBay account so it would match my checking account and drivers license. You will need to provide your SS#. You can not use a PO box for your registration address as seller but you can use it for your ship from and to addresses.
2. Make sure the ACH routing number is the correct one to use for these type of deposits. Verify this with your bank.
comics-scifi-collectibles
Mentor4 months ago@cargarc_9 Does tracking show delivery to the buyer? If it does then the funds should have been released to your linked and verified checking account after the 31 days at the most.
Here's how to Contact Customer service
Click this link> https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold?id=4814
Then Type PAYOUT in the chat bot box on the lower right. (Do not add any additional information)
Then AGENT after the bot responds. You might have to repeat those steps.