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Why does eBay delete all my sales listings?
My account was restricted, eBay asked for my ID then they reactivated it, but they deleted more than 100 listings, I lost all of a month's work, more than 400 edited photos, item descriptions, among others.
my perfect sales record, 100% positive ratings. I don't understand what they did
1 comment
theshoppingmom2
Mentor2 years ago@marsochi01 I had that happened to me once but many years ago. I contacted them and they were able to reinstate the listings , I do not know if that is possible.
I would try contacting them and ask for a team leader when they call you back.
You can contact eBay Customer Service:
A- . If you have a North American phone number, you can select the option to have eBay call you.
https://www.ebay.com/help/-/contact-ebay/contact-ebay?id=4379
(If you don't have a +1 phone number, then use the human chat option instead.)
1. On the eBay Help page, type a few words about the problem.
2. Find a topic that is closer related to your issue.
3. Scroll down to the bottom of that page.
4. You may see the "Have us call you" option.
5. If not, click the automated chat option.
6. When automated chat opens, scroll down to the bottom and look for "Contact an Agent".
7. If you don't see it, then click "See More" until you do see the "Contact an Agent" option.
8. Click the agent option, and choose the "Have us call you" option.
9. Turn off your spam filter if using a cell phone or the callback may not get through.
B-. Another way to contact eBay:
1) https://www.ebay.com/help/contact_us?id=4822&st=10 (If you receive the chatbot type AGENT in the box)
2) https://www.ebay.com/help/contact_us?id=4105
3) https://www.ebay.com/help/contact_us?id=4191&st=10
At the LEFT
1) Click "Chat with our automated assistant"
2) Click "See More" in the chat window
3) Click "Contact an Agent"
4) Click “Have Us Call Youâ€.
C -. You can also contact customer service by sending a private message on social media.
You leave a message, and an eBay employee will get back to you as soon as possible.
You can private message them and explain your situation.
Do not leave private information on the the public board
https://twitter.com/askebay
https://www.facebook.com/eBay/