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    • Buying & SellingChevronRightIcon
    • Ask a MentorChevronRightIcon
    Why do i feel like ebay is turning into wish. Wth. im having trouble returning to seller
                     

    All I get is the seller from China offering me a partial refund for a defective product.  What kind of **bleep** is this?

    I want to return the defective pos and get my full refund . Why is this so **bleep** difficult?

    jayoh120
    jayoh120
    22View listings
    Posted 2 years ago·Last reply 2 years ago
                                           
             
    1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    disneyshopper

    disneyshopper

    Mentor2 years ago
    8654View listings

    The easiest way is to go to your Purchase history, locate the item. Click on RETURN THIS ITEM because it is Not as Described. You will need to click on MORE to see that option. The seller will need to provide a prepaid shipping label for its return. You print out the label, affix it to the box, and have the counter clerk scan the label. When tracking shows DELIVERED back to the seller, the seller needs to refund you within 2 days. If no refund, go back to the case and click Ask ebay to step in, to force the refund.


    If the seller is from another country, s/he will have to send enough funds to cover return shipping, because the seller cannot provide a shipping label good in this country, or refund in full without having you return the item. If the seller does neither, click on the link to Ask ebay to step in, when it shows up in the case.

                                           
                                                                                     
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