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Why can't I reach a Chat representative?
I want to Chat with a person but can't get passed the bottom, why?
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Locked
Discussions in this board are limited to the original poster and Community Mentors
I want to Chat with a person but can't get passed the bottom, why?
disneyshopper
Mentor5 months agoI recommend asking your question here first. We can help with most buying and selling questions. We are experienced buyers and sellers that know eBay policies and procedures.
Here's how to contact eBay general customer service:
1. CLICK THIS LINK:
https://www.ebay.com/help/contact?type=ContactUs&topicId=4000
2. Select a category that best matches your problem.
3. Answer the chat bots question by stating what you need help with.
4.Type AGENT ( you may have repeat steps 3 and 4)
5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)
Monday to Sunday 5:00 am to 09:30 pm PST