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Why cant I figure out what's going on with my selling?
I have been trying to sell something but it told me to fix something that is breaking their policy but the link only shows me the item im so confused.
1 comment
eastlaneave
Mentor1 month ago@el-444724
What is the item you are trying to sell? I can probably help you.
Here are things to look for that may resolve it:
1) Does your description mention "PayPal" if so, remove that.
2) Do you have a website URL, an email address, or a phone number in the description, the item specifics, or in the photos?
If so, remove those.
3) A series of 7 or 10 numbers that looks like a phone number?
4) An @ sign in the description?
5) A misplaced period example fitbit.ly lets go.to the mall
6) The word PO Box, Street, Avenue, or other things that could be part of an address, like a City and State?
7) If you copied and pasted the description, there can be a URL hidden in the text. I can explain how to remove that if needed.
Here are the policies that apply
https://www.ebay.com/help/policies/prohibited-restricted-items/personal-information-policy?id=4297
https://www.ebay.com/help/member-behavior-policies/policies/contact-information-sharing-policy?id=4373