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Why can the seller refuse to return the wrong-sized item to the buyer?
 
 The seller posted size M but sent size L to the buyer. Why does the system allow the buyer to refuse to return the item?
1 comment
eburtonlab
Mentor2 years agoThe buyer is entitled to a refund if the buyer files a "not as described" return in the time allowed and follows the procedure set up by eBay.
The seller can decide whether to require a return or to refund directly without a return.
If the buyer files a different kind of case, such as "does not fit" or "changed my mind", then the seller has the option to refuse a refund depending on the seller's return policy for remorse reasons.
https://www.ebay.com/help/buying/returns-items-not-received-refunds-buyers/return-item-refund?id=4041&st=7&po=2&uci=0&ri=0