Hi I'm frustrated that the original contract is not being honored. The first ebay says the tv hasn't been shipped. But instead of the est 7-14. Then I looked at it again a day after the 14th it has a new est time of 14-21. And that's what ebay cut off time for them to reply. Then I looked again now its 21st -28 th they are giving them scammed more time
The seller must respond within 3 business days to provide a delivery update, offer a replacement, or give you a refund. If the seller doesn't respond after 72 hours, ask eBay to Step In. You must do this before 21 days after the case was opened.
The seller must respond within 3 business days to provide a delivery update, offer a replacement, or give you a refund. If the seller doesn't respond after 72 hours, ask eBay to Step In. You must do this before 21 days after the case was opened.
eastlaneave
Mentor3 weeks ago@maverick7173
You'll have to tell me more about what is happening. I can't see your account.
maverick7173
OP3 weeks agoHi I'm frustrated that the original contract is not being honored. The first ebay says the tv hasn't been shipped. But instead of the est 7-14. Then I looked at it again a day after the 14th it has a new est time of 14-21. And that's what ebay cut off time for them to reply. Then I looked again now its 21st -28 th they are giving them scammed more time
eastlaneave
Mentor3 weeks ago@maverick7173
Did you open an Item Not Received case?
eBay's Money Back Guarantee should apply: https://www.ebay.com/help/policies/-/ebay-money-back-guarantee-policy?id=4210
Here is how to formally request a refund of your full payment when an item doesn't arrive:
1) Look at your purchase history here: https://www.ebay.com/mye/myebay/purchase
- View Order Details
- Check the Estimated Delivery Date for your purchase, and
- Check the tracking for your purchase
When it is past the estimated delivery date (and there is no tracking, or the tracking doesn’t show that is close to delivery):
2) Open an "Item Not Received Case". You can do that right here by clicking on the photo of your item and following the steps: https://www.ebay.com/help/buying/-/reporting-item-didnt-receive?id=4042
(If it is not yet time for a case to be opened, it will give you the exact date after you click the photo.)
You will be able to select whether you want the Item or a Refund
-- You have 30 days from the estimated delivery date to open a case)
3) You can check the status of your case here:
https://www.ebay.com/help/ip?topicId=4667
The seller must respond within 3 business days to provide a delivery update, offer a replacement, or give you a refund. If the seller doesn't respond after 72 hours, ask eBay to Step In. You must do this before 21 days after the case was opened.
maverick7173
OP3 weeks agoYes i did.
maverick7173
OP3 weeks agoThere isn't a tracking number
eastlaneave
Mentor3 weeks ago@maverick7173
Then as soon as you can, click 'Ask eBay to Step in' in the case.
You can check the status of your case here:
https://www.ebay.com/help/ip?topicId=4667
The seller must respond within 3 business days to provide a delivery update, offer a replacement, or give you a refund. If the seller doesn't respond after 72 hours, ask eBay to Step In. You must do this before 21 days after the case was opened.
maverick7173
OP3 weeks agoMay the Father Bless you and yours. Thankyou
maverick7173
OPAug 15, 2026 at 11:30 PMI had a weird feeling that I wasn't getting the tv at all. I have been scammed 2 other times by these sellers, and the feeling felt familiar