why are my sold and shipped items being relisted?

Question

I had 3-4 items that had been sold thru fixed price.items had been shipped but were relisted not by me.I had to apologize many times .

comics-scifi-collectibles · Answer

@poodlejonabay Make sure you don't have the out of stock setting turned on>

https://www.ebay.com/uas/selling-pref

Multi-quantity listings

Listings stay active when you're out of stock. ( this setting applies to ALL listings, if the quantity is zero then they should be hidden from buyers)

The best place to report technical issues is on social media. Be sure to provide item numbers of the affected items.

Here's how to contact eBay customer service:

eBay agents are working from home so you have to request a call back or live chat.

1. CLICK THIS LINK:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

2. Request a call back or live chat

( If you receive the automated chat assistant type AGENT in the small box on the lower right of the linked page then you will see the options to contact a live agent, you may have to answer the chat bots questions before it allows you to connect to an agent, this is so you are connected to the right department)

If you are located outside of US or Canada then you will need to use the Chat option or Social Media

3. Or you can also contact customer service by sending a PRIVATE message on social media.

https://twitter.com/askebay
https://www.facebook.com/eBay/