I received the items (long and fragile automotive plastic trim pieces) from FedEx and they were destroyed in shipping. They were packed only in two trash bags slid over each end and taped together in the middle. The buyer is telling me that he doesn't accept refunds and that I should contact FedEx. FedEx is telling me that the person who shipped the item (the seller) needs to file the claim. I can't seem to find anything on eBay to help with this. Any help would be g...

Who is responsible for an item damaged in shipping, buyer or seller? | Ask a Mentor

Who is responsible for an item damaged in shipping, buyer or seller? | Ask a Mentor | eBay Community