Just had my first real experience with this Authentication Guarantee program. Is it automatic by eBay on the items/brands they list in their documentation? Or, does the Buyer have to request it? Is it optional? Seems from some of the threads on this forum that it is hit or miss as to whether or not a Seller has to go through the Process. Like others in this forum, it also seems odd that contact with the buyer is suspended during the process - and eBay provides no explanati...

Who initiates the Authentication Guarantee: Is it automatic by eBay, or does the Buyer Request it? | Ask a Mentor

Who initiates the Authentication Guarantee: Is it automatic by eBay, or does the Buyer Request it? | Ask a Mentor | eBay Community