Locked
Discussions in this board are limited to the original poster and Community Mentors
Who has to request credit for damaged merchandise? Buyer or seller?
Item was shipped UPS through Ebay with basic insurance.
1 comment
Locked
Discussions in this board are limited to the original poster and Community Mentors
Item was shipped UPS through Ebay with basic insurance.
wooden_flower
Mentor8 months ago@rose10541
The seller files the claim. The seller refunds the buyer then gets reimbursed by the claim.
Are you the buyer or the seller? If the buyer, you open a not as described return request to get the process started.
If you are the seller, there are more steps which we can describe for you.