Where should I go for help to figure out a charge I don't recognize?

Question

I am reconciling the statement for the credit card I use to make purchases on ebay.

I see a $100+ ebay charge on my card from Feb 27 that does not match any purchase I made.

I maybe buy 1 of 2 things a month from ebay and I can see my purchase history and there's no mistaking it - I did not buy anything from ebay matching that charge.

I just can't figure out what ebay link to click to have them try to help me figure out what item it was, who bought it, and where it shipped to - it might have been a family member, but they don't use this card as far as I know.

eburtonlab · Answer

Is it possible you purchased using a different eBay account? Or as a guest?

Is it possible you purchased something with a discount or credit, so that the total amount on your card may not match the purchase total?

If you are certain you made no such purchase, contact your card issuer for details of the transaction or to dispute the transaction and get a new card number issued.