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where is my money my seller protection kicked in and now my payouts are froze. eBay this is not professional at all I will be taking legal action
Summary: luke-comb5285 is frustrated with eBay for holding a $6000 payout despite having received dispute money through seller protection. They have resent verification and confirmed tracking, but are still waiting for eBay to lift the restriction. They plan to close their account after receiving the payout and are considering legal action if the issue is not resolved soon.
Four months and my 6000 is still on payout hold even after my seller protection got me my dispute money i resent in my verification and tracking is confirmed all over again and now I’m on hold waiting for eBay to raise the restriction so I can get my payout. I will be closing my account afterward as well. This is bullshit. I demand my property I demand my payout now. In our agreement eBay you had 30 days it’s been well over 90 I demand my 6000 in payouts today or I will take legal action and go after 6000 plus hope u hear me now
mr_lincoln
Mentor2 months agoHi @luke-comb5285
Really sorry this has happened to you. We have no account access here since we are volunteers so reaching out to eBay directly will be a better course of action.
Here's how to contact eBay general customer service.
1. CLICK THIS LINK:
https://www.ebay.com/help/contact?type=ContactUs&topicId=4000
2. Select a category that best matches your problem.
3. Answer the chat bots question by stating what you need help with. Be brief when you reply to the chat bot.
4. Type AGENT (you may have repeat steps 3 and 4)
5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)
Monday to Sunday 5:00 am to 09:30 pm PST
3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.
https://www.instagram.com/ebay/
6am to 6pm PST