Where do I find what I paid for a return shipping label?

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I have a return. The buyer has sent it back using the label I paid for from Ebay. The package will be here today.

Now, I am unable to find how much the return label cost. It used to be in "All Transactions". Does anyone know where it may be hidden?

grannysnook

3472 View listings

Posted 3 years ago·Last reply 3 years ago

6 comments

grannysnook

OP3 years ago

3472 View listings

I found a way to get the amount for the return label.

Go to "all transactions",
click on the order number, where it says "Refund for Order Number"
Click the blue button "See Return Details"
Click on "Purchase another label" THIS will show you how much was paid.
Then just exit out.

Just in case anyone else is having the same problem.

wooden_flower

Mentor3 years ago

74092 View listings

Great detective work. Thanks for sharing your results ðŸ™‚

wooden_flower

Mentor3 years ago

74092 View listings

Have you looked in your payment account? https://www.ebay.com/sh/fin

grannysnook

OP3 years ago

3472 View listings

I looked there and even downloaded a report. I don't know why it isn't included in the Return Details.

It has to show up somewhere.

wooden_flower

Mentor3 years ago

74092 View listings

Do you have a credit card designated as your payment method for seller costs? If yes, then it would be charged to your card.

I agree you would expect it to be shown in the return info.

grannysnook

OP3 years ago

3472 View listings

Costs just come out of my available funds, so it doesn't show up on my card. Thank you though. It would have probably worked if I hadn't had funds available.