Where can I go from here.? How do I contact Ebay without getting a run around of recorded messages?
I bought a starter for my car last August, finally got around to trying to install it because I had to pull the intake to get to it. Found out the starter is the wrong one. Tried contacting seller only to find out that he/she is no longer registered. I'm out a $110 if I can't return it. It's not my fault I was sent the wrong thing. What happened to ebay chat where you could actually converse with an agent?
1 comment
golfingaddict
Mentor5 months agoI'm not sure what you want the agent to tell you.
The eBay money back guarantee is for 30 days from the receipt of the item, you state you have had the item almost 6 months. The seller is also no longer a user.
The help you can get now is to contact your payment processor to see if they can help you. (credit card or paypal)
If you still need to try to contact an agent:
The best way to reach eBay customer support is to visit https://www.ebay.com/help and select 'Contact Us' at the bottom of the page to chat with our automated assistant or contact an agent.