where are my goods?

Question

hello i have buyed some manley connecting rods and rings for my car from ebay .

But my itens are in blackwood nj from 25 february until now do not move . this is very annoying because i have the car stoped in portugal and i need the parts ..... can someone tell me what is going on? thanks

comics-scifi-collectibles · Answer

@marcoparreira1981 You need to file a refund request before it's too late.

Sorry your purchase didn't go smoothly. Here's how to get your money back.

Look for the last estimated delivery date in your purchase history. You can file a refund request when it is one day PAST the last estimated delivery date .

You have 30 days from the last estimated delivery date to file a refund request on eBay.

Select your item on this page to start a refund request:

https://www.ebay.com/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042&st=

4 business days after you file the refund request ask eBay to step in and help if the seller has not refunded you.

https://www.ebay.com/help/buying/returns-refunds/ask-ebay-to-step-in?id=4701

If it is more than 30 days past the last estimated delivery date then you can file a refund request on PayPal up to 180 days from the date of purchase. OR if you didn't use PayPal at checkout contact your bank or credit card to report that you didn't receive the item.