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When the defective item is not defective
Hi,
Last week I sold a flashlight and after receiving it, the buyer said it was defective. He contacted me and I authorized the return. Before I listed the flashlight, I tested it and it worked fine. I received today and promptly checked it and it works fine. Ebay Customer Service doesn't seem to have a way to deal with this kind of situation that I can see. Any ideas?
Mike
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