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When ebay cancels an order due to buyer being removed
I recently sold an item and received an email from ebay, stating it was cancelled by ebay due to the buyer account being removed. Now the item shows in my account, "waiting to be shipped" I don't want this to ding me for not shipping in a timely manner. What am I supposed to do? I canceled the order but it didn't give me an option to select, "ebay canceled" so I selected buyer canceled...yet it still shows in my waiting to be shipped que.
1 comment
mr_lincoln
Mentor2 years agoHi @teresawithlisa
You can use the Sell Similar on the pull-down menu on the left and Relist it for sale. That takes care of that part.
If eBay messaged you that it was cancelled use the pull down menu again and select Cancel. When the cancel page comes up select either Buyer requested or Problem with address ... I would use the latter since the account is no longer valid, thus the address is invalid (that's my way of thinking).
Maybe you will get a message from eBay once you do that OR it will drop from your Awaiting shipment file.