When do transaction defects actually fall off your record?

Question

I have 3 (for canceling orders) that have been a year (1 actually on the 20th) before the next eBay evaluation on the 20th. Hoping they will drop off exactly 1 year to the date.

eastlaneave · Accepted Answer

@daisytrippin

The current evaluation period is: Aug 01, 2025 - Jul 31, 2026

Evaluated on Aug 20th, goes into effect Sept 1

The next evaluation period is: Sep 01, 2025 - Aug 31, 2026

Evaluated on Sep 20th, goes into effect Oct 1

Anything from Sept 2025 won't 'roll off' until the evaluation on Oct 20, goes into effect Nov 1

https://www.ebay.com/help/selling/seller-levels-performance-standards/seller-levels-performance-standards?id=4080