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When a seller tells you a cap on shipping and then changes it down the road.
I write many messages to sellers about their shipping window and the charge they apply to each additional card, since many do not list it. So, I like to know how to bid going forward. Here is my initial exchange.
My iniitial message
"How much for additional shipping on each card won?"
They, responded
"It is an extra $1 for each card but if you request an invoice before payment, we can give you a combined shipping rate capped at $8.”
So, I sent them the following message.
Can you send me an invoice capped at $8. Thanks won 25 cards including the Ovy. Just lmk and thanks for everything”
So, we go for a few months, and I keep bidding, and they keep increasing the shipping cost, which I question them about as I start winning more and more cards.
My last exchange was this to explain my frustration.
"Can you explain how you calculate your shipping? I bought 43 items with shipping of 17.99, then 55 items with shipping of 26.99. How do you charge an extra 9 dollars for 12 additional items? Just trying to figure it out, I might as well stop bidding on a lot of the low-level cards no one wants. If I get charged close to a dollar for those cards, it breaks down to .75 cents a card extra. I know you say it's a $1 item, and that is fine if you're going to do that, but if it keeps increasing, I need to know, as I have messages exchanged when I first started bidding, and the charges have been going up. If you're going to go to the 1 per item in the future, lmk as I will stop bidding on a lot of the low-end cards. Just want the guidelines, since you definitely did not charge me $ 55 for the items I won. Thanks and paid.
They respond
“sorry about that. Shipping is 6.99 plus + $1 For every additional card. The Shipping fee it was telling me to charge Was closer to $50 and the cost is calculated by the weight of the package and number of cards. Since I packed the orders and recognized the username I decided to give you a minor shipping discount on the one order. I Hope this is not too confusing to understand but obviously a single card in an envelope will be cheaper to ship than 50 cards in a parcel. I Hope this helps. Have a great day!”
So, you recognize my userid with the hundreds of items I won from you and bid up over the months, but you forget your message to me about an $8 cap. Just put my smallest order of 6 cards for $12 shipping. Guess they didn't remember my name when they sent that invoice, LOL. No message was ever sent to mention they would just be giving me arbitrary discounts, or that the last order would incur the full shipping charge. People's words mean a lot to me in long-term dealings, and if you cannot honor your word or contact me to let me know about any changes, then it's not for me.
So, you recognize my userid with the hundreds of items I won from you and bid up over the months, but you forget your message to me about an $8 cap. Just put my smallest order of 6 cards for $12 shipping. Guess they didn't remember my name when they sent that invoice, LOL. No message was ever sent to mention they would just be giving me arbitrary discounts, or that the last order would incur the full shipping charge. People's words mean a lot to me in long-term dealings, and if you cannot honor your word or contact me to let me know about any changes, then it's not for me.
So, when I leave feedback on items, how do I rate the Shipping and handling charges?
