Most issues can be handled without needing to contact eBay directly.
For help with a return, be sure you are signed in to the same eBay account you used to make the original purchase, find the transaction in your Purchase History. If there is no tracking or tracking does not show delivery by the last estimated delivery date shown at the time of your purchase, the next day you should be able to start an "item not received" case with eBay. If the seller does not cooperate and there is no tracking showing progress in your direction, after three business days you should be able to ask eBay to step in.
eburtonlab
Mentor9 months ago@lonely-99252
Most issues can be handled without needing to contact eBay directly.
For help with a return, be sure you are signed in to the same eBay account you used to make the original purchase, find the transaction in your Purchase History. If there is no tracking or tracking does not show delivery by the last estimated delivery date shown at the time of your purchase, the next day you should be able to start an "item not received" case with eBay. If the seller does not cooperate and there is no tracking showing progress in your direction, after three business days you should be able to ask eBay to step in.
https://www.ebay.com/help/buying/returns-items-not-received-refunds-buyers/get-help-item-hasnt-arrived?id=4042&st=7
Unavailable member
·9 months agoHi @lonely-99252
You can open an "Item Not Received" request without having to contact eBay customer service. Here are some links:
> Get help with an item that hasn't arrived
> Check the status of your request
> If necessary: Ask eBay to step in
>>>>> If you bought as an eBay Guest:
> Buying as a Guest
> Tracking your item
> Get help if you bought as a Guest
> If necessary: Ask eBay to step in