On day 5, use the option next to the transaction to cancel the order using the reason that the buyer hasn't paid. The buyer will earn an unpaid item strike and you'll be free to relist.
To help protect yourself from repeat offenders, scroll down that page to turn on the preference to auto-block buyers with 2 or more unpaid items within 12 months.
First, you need to give the buyer four full days to pay. If no payment, then cancel the transaction reason is Buyer did not pay. Then you can relist and get your FVF credited and will not earn a defect.
inceptions
Mentor3 years agoOn day 5, use the option next to the transaction to cancel the order using the reason that the buyer hasn't paid. The buyer will earn an unpaid item strike and you'll be free to relist.
Add the buyer to your blocked buyer list here:
https://www.ebay.com/bmgt/buyerrequirements
To help protect yourself from repeat offenders, scroll down that page to turn on the preference to auto-block buyers with 2 or more unpaid items within 12 months.
an-57470
·3 years agoFirst, you need to give the buyer four full days to pay. If no payment, then cancel the transaction reason is Buyer did not pay. Then you can relist and get your FVF credited and will not earn a defect.