eBay Community logo
    • Home
    • News & Updates
    • Buying & Selling
      • Buying
      • Selling
      • New to selling on eBay
      • Seller Tools
      • Shipping
      • Returns
      • eBay Advertising
      • Payments
      • Mobile Apps
    • Explore Categories
        • eBay Motors
        • Electronics
        • Collectibles & Art
        • Home & Garden
        • Clothing, Shoes & Accessories
        • Toys & Hobbies
        • Sporting Goods
        • Books, Movies & Music
        • Health & Beauty
        • Business & Industrial
        • Jewelry & Watches
        • Specialty Services
        • eBay Partner Network
        • Accessibility
        • eBay Developers Program
        • eBay Cafe
        • eBay Live
        • Community Mentors
      • Ask a Mentor
    • About
      • About the Community
      • Share Community Platform Feedback
      • Report eBay Technical Issues
      • About eBay
    • Community Events
      • Events
      • Seller Circle Hosts
      • Seller Circles
    • eBay Help
    All PostsDiscussionsBlogsIdeasQuestions
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
    Discussions

    Locked

    Discussions in this board are limited to the original poster and Community Mentors

    • Buying & SellingChevronRightIcon
    • Ask a MentorChevronRightIcon
    What to do when bidders don't pay?
                     

    Any suggestions when sending many invoices, messages and reminders do absolutely nothing? The only choices seem to be keep sending them invoices  (often useless) or cancel the transaction (not fair to sellers). Why isn't there a third option - have ebay force the buyer to pay up or close their account. Otherwise there's nothing to stop a buyer to do this repeatedly. We sellers lose time chasing down deadbeats when our items could be active! Ebay needs to protect sellers too, not just buyers!

    horsetrdr2pej
    horsetrdr2pej
    735View listings
    Posted 7 months ago·Last reply 7 months ago
                                           
             
    1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    fashionsandbeauty4u

    fashionsandbeauty4u

    Mentor7 months ago
    eCommerce Specialist4804View listings

    @horsetrdr2pej 

    There is no need to send a Buyer messages, invoices and reminders. Ebay does that for you. Also, there's been many discussions that when a Seller sends an invoice, it resets the payment clock, giving the Buyer more time. 

    Ebay gives Buyers four days to pay. As for Seller Protections, if you go to your Account Settings under Buyer Management, there's a box to check to require that your Buyers have a payment method on file before they can place a bid.

                                           
                                                                                     
    •                                                              
    •                                                              
    •