What to do when an item makes you sick ( counterfeit vitamin supplements)and eBay denies the claim.

Question

I purchased a liquid vitamin supplement that turned out to be a counterfeit and upon taking that supplement it made me violently ill. And when I reported it to eBay their AI said it didn't go against eBay's standards according to his information. I'm not looking for any compensation I just want to keep the public safe what do I do?

biggymoe · Answer

fashionsandbeauty4u gave you the right answer. You might take it as a lesson learned. Personally, I wouldn't buy anything, that is going in my body, on eBay.

fashionsandbeauty4u · Answer

@ta-646106

Unfortunately, eBay receives thousands of reports each day. It would be very difficult for them to follow up on each one.

What is much more effective is to open an Item Not as Described refund request on eBay. Buyers are protected by the eBay 30-day Money Back Guarantee. By opening a formal case on eBay, that starts the process for eBay to take action against the Seller if needed.