LockedDiscussions in this board are limited to the original poster and Community MentorsBuying & SellingChevronRightIconAsk a MentorChevronRightIconWhat to do if a buyer wants to return a broken item 3 weeks after she received it? What to do if a buyer wants to return a broken item 3 weeks after she received it?antique5053846View listingsPosted 3 years ago·Last reply 3 years ago 1 commentComment Newestlady_madonnaMentor3 years agoVolunteer Ebay Mentor1039View listings@antique505 If the buyer filed a Return Request you have 2 options:Provide a prepaid return shipping label and issue a refund when you receive the returned item. ORRefund the buyer in full and let the buyer keep the item.
lady_madonna
Mentor3 years ago@antique505
If the buyer filed a Return Request you have 2 options: