I just started out a couple of months ago and I have sold 56 items. I have had great feedback and only 1 refund request that I felt was on me and refunded immediately. However, just in the past week I have had two buyers message me about an item they had problems with that was no fault of my own. I struggle whether to refund and let it go so I don't get negative feedback or help them understand this was no fault of my own and say no. Any advice would be appreciated. 1 item shows delivered to doo...

What to do about an order problem a buyer has that is not the fault of the seller | Ask a Mentor

What to do about an order problem a buyer has that is not the fault of the seller | Ask a Mentor | eBay Community