What to do
Bought a battery pack for a drill. Upon arrival it was an out-of-the-box failure. Corrosion on the battery pack in the clips to hold it in place were broken. Contacted seller one time communicated that I could have my money back or the product replaced. Since contact no reply after 24 hours. What to do
1 comment
inceptions
Mentor3 years agoIf you received an item that is not as described, open a return using the option next to the transaction in your Purchase History. The seller will have 3 business days to provide a prepaid return shipping label or else refund. If he does neither, go back to the case on day 4 and use the option to ask eBay to step in. They will force the refund.