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    • Buying & SellingChevronRightIcon
    • Ask a MentorChevronRightIcon
    what should I do when I shipped an item I sold, has been received by the byer and confirmed to ebay
                     

    I shipped an item sold without using ebay lebel, but directly with USPS Priority, the buyer confirmed that the item has been delivered, but EBay didn't release the money, even after I entered the correct tracking number. What should I do, because I cannot talk to a human agent/assistant

    1alexcara
    1alexcara
    3View listings
    Posted 1 year ago·Last reply 1 year ago
                                           
             
    1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    lady_madonna

    lady_madonna

    Mentor1 year ago
    *Volunteer Ebay Mentor*1039View listings

    @1alexcara 

    According to Ebay: New or infrequent sellers will experience transaction holds while learning best selling practices, becoming established, and building a strong selling history on eBay. New sellers typically experience holds for up to 30 days, although sometimes it may be longer

                                           
                                                                                     
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