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what should I do?
I bought a pair of women's Keen sandals, size 6. When I got them, they were huge. I own 4 pairs of Keen sandals (all bought on ebay) and they are all size 6 and fit well. I notified the seller and was told he/she must have made a mistake and listed a pair of mens' Keen sandals as woman's sandals. (Believe me, if they were a men's size 6 there is no way I would have bought them.) He said he would give me a 50% refund or I pay the shipping and he would refund the difference. I absolutely can not use these sandals as is because they are about 2 inches too big! I read you should be able to get a refund if the description doesn't fit the merchandise, which they don't, but I have to provide a picture. I would do this, but for some reason my mac won't let me get pictures from my Samsung phone! Any suggestions?
lady_madonna
Mentor1 year ago@drchucran
*To attach a picture: Take a picture of the item with your cell phone. Email the picture to yourself. Use your Mac to open your email and download the picture to your computer. Upload the picture to your return request.
drchucran
OP1 year agoWow, lady_madonna, you are a life saver! Your instructions were perfect! Thank you so much for your speedy reply and fantastic, easy to follow instructions. It is very much appreciated.
lady_madonna
Mentor1 year ago@drchucran
You are welcome! Good luck!!
drchucran
OP1 year agoThank you!