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what should a buyer do when item arrives broken?
damaged merchandise
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Locked
Discussions in this board are limited to the original poster and Community Mentors
damaged merchandise
eburtonlab
Mentor10 months ago@kenne.bolen
If you receive an item that is not as described, you have thirty days to file a "not as described" return on eBay. The seller will be required to either refund you outright, or else provide for tracked return shipping and refund upon return. If the seller does not cooperate at any point, after three business days, ask eBay to step in and force a refund.
https://www.ebay.com/help/buying/returns-items-not-received-refunds-buyers/return-item-refund?id=404...