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What sales volume is required to maintain Top Rated and or Above Standard - cannot find this detail? I have no returns.defects
Summary: ricbo_5194 is puzzled about a potential downgrade from Top Rated to Above Standard seller status on eBay, despite having perfect performance metrics like a 0% defect rate and no late shipments. inceptions explains that the rating involves several factors beyond sales volume, and provides a link to eBay’s seller standards policy for more details. However, ricbo_5194 remains confused about the evaluation criteria since their performance metrics reflect zero defects and late shipments. inceptions reiterates the importance of referring to the policy link for clarification.
Your current seller level on eBay.com is Top Rated. Your next evaluation is on October 20, 2026. If we evaluated you today, you would be Above Standard. You can view detailed breakdowns of all your seller performance metrics in your Seller Dashboard and Service metrics dashboard.
inceptions
Mentor1 week agoHi @ritcsh
The Top-Rated designation is not just based on sales volume, it's also determined by the transactions closed without seller resolution, percentage of defects you earn, and your late shipment rate all within the evaluation period for your sales volume.
See this link that explains how the calculations work:
https://www.ebay.com/help/policies/selling-policies/sellerstandards-policy?id=4347&from=EBAY_AI&origin=EBAY_AI
ricbo_5194
OP1 week agoI understand your revert yet cannot understand based on the following, why they are looking to reduce my rating. I have no sales variable to track to. What am I missing??
Your seller level
Past seller level
Top Rated
As of Aug 20, 2026
Current seller level
Top Rated
As of Sep 20, 2026
If we evaluated you today
Your seller level would beAbove Standard
Next evaluation on Oct 20, 2026
Transaction defect rate
0.00%0 of 86 transactions
Late shipment rate
0.00%0 of 86 transactions
Cases closed without seller resolution
0.00%0 of 86 transactions
Tracking uploaded on time and validated
100.00%14 of 14 transactions
Transactions and sales
See monthly breakdownSee monthly breakdown
Return rate
0.00%0 of 86 transactions
Neat. You didn't have any returns.
inceptions
Mentor1 week ago · EditedFrom the link I provided previously:
ricbo_5194
OP1 week agoAhhhhhhhhh ....
Much Thanks
I owe ya.